Pillar
+1
Jun 13, 2026
•
6 min read
Knowing which one your task needs is the difference between a useful agent and an expensive disappointment.
Blueprint
+2
9 min read
She finds out when it hits Trustpilot. The signals were in the support inbox three weeks earlier.
May 30, 2026
7 min read
Why didn't someone see this? The signals were in the data. Nobody was reading it.
Clients who churn show a pattern of decline for months before they leave. The signal is in your systems. Nobody aggregates it.
May 21, 2026
Forty-five clients cancelled and nobody saw it coming. The usage data had been falling for months.
Mar 9, 2026
A recruitment agency's CRM was full of ghosts. The pipeline looked healthy. It was rotting from the inside.
Feb 16, 2026
5 min read
£180K in renewals were expiring. Nobody knew until it was too late.
Client Retention
Feb 3, 2026
15 min read
Every objection has a kernel of truth. Here's where the concerns are valid, where they're overblown, and how to make a smarter decision either way.
