Professional Services

Pillar

The Field Was Mandatory. The Answer Was a Guess.

Aug 29, 2026

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4 min read

The Field Was Mandatory. The Answer Was a Guess.

Given a mandatory field and six options, a reasonable person selects the most defensible one. Every number built on top of it inherits the guess.

Steve Pritchard

Blueprint

Aug 29, 2026

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9 min read

The Win/Loss Analysis Agent

Fifty-one of eighty-two losses were logged as price. Eleven clients were actually asked. Two of them said price.

AdAI Ed. Team

Blueprint

Feb 16, 2026

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9 min read

The Contract Renewal Agent

£180K in renewals were expiring. Nobody knew until it was too late.

AdAI Ed. Team, +1

Blueprint

Feb 9, 2026

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12 min read

The Prospect Research Agent

He found 47 prospects in 90 seconds. A Columbus cleaning company went from five a week to two hundred.

AdAI Ed. Team

Blueprint

Jan 14, 2026

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12 min read

The Client Intake Agent

A Leeds personal injury firm was losing potential clients to competitors who simply replied faster. One AI intake agent recovered an estimated £230K in annual case value.

Steve Pritchard, +1

Blueprint

Jan 5, 2026

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8 min read

The Lead Qualification Agent

Eighty per cent of sales time was going to leads that were never going to buy.

AdAI Ed. Team

Blueprint

Nov 13, 2025

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12 min read

The Client Acquisition Agent

A 12-person accounting firm in Austin, TX had a referral pipeline that was drying up. An AI-powered client acquisition agent changed their growth trajectory in 6 weeks.

Steve Pritchard

Blueprint

Nov 3, 2025

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14 min read

The Revenue Reconciliation Agent

Three systems that should agree but didn't. Rate discrepancies and unbilled hours leaked $408K a year.

AdAI Ed. Team

Blueprint

Sep 8, 2025

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9 min read

The Email Routing Agent

How a Charlotte insurance brokerage fixed the routing problem that nobody owned.

Steve Pritchard

Professional Services